Our shipping charges are calculated in real time by UPS as you add products to your cart by their individual shipping weights.

Total shipping cost is finalized when you enter your zip code on the order form.

Shipping charges will then be added to your final product total and billed when you check out.

Your merchandise will be sent via UPS Ground.

Shipping charges are not refundable.

Prices are subject to change without notice. If you choose to order by phone or fax please call for accurate shipping costs.

If you have any questions, please call our toll free number, 1-800-360-1106, Monday thru Friday between 9:00 AM and 2:00 PM, EST.

E-mail us at support@preferredpet.com.

Our mailing address is:

Preferred Pet Products, Inc.,
375 Fairfield Ave,
Stamford, CT 06902.